
Life With English
The fun way to learn English.
How to become a better listener?
-
Listen and think critically
-
Analyse the communication situation, or the context in which communication is occurring
-
Carefully analyse the speaker’s idea
-
Determine whether speaker are describing things that they have seen themselves or presenting conclusions that they have drawn themselves
-
Analyse the credibility of the speaker

10 Principles of Listening
-
Let the speaker speaks
-
​When someone is speaking, do not interrupt. Just listen.
-
-
Prepare yourself to listen
-
​Focus on the message the speaker. Concentrate on the message that the speaker is trying to send.
-
-
Make the speaker feel at ease
-
​Use the appropriate words and gestures to encourage them to continue speaking
-
-
Do not distract yourself
-
​Do not do something else - doodling, looking through the window - focus on the speaker.
-
-
Be considerate - empathise
-
​Try to understand the speaker's point of view. Keep an open mind to their issue.
-
-
Be patient with the speaker
-
​When the speaker has a long pause, it does not necessarily mean that they are finished talking.
-
-
Do not be prejudice
-
​Everyone have their own way of talking. Do not be irritated with their speech delivery.
-
-
Take note of the tone
-
​Notice the speaker's tone of voice and the volume. Sometime the speaker use a different tone to emphasize something.
-
-
Listen for the idea
-
​Link the ideas - the tone of voice, the body language, and the speech itself - to get the entire picture.
-
-
Read the non-verbal message
-
​Focus on the body gestures, expressions. These non-verbal messages are also important to understand the speaker's message.
-